Procurement Process Excellence Manager (BPO) (f/m/d)

Job Grade: GG13 

Hiring Manager: Francesca Longoni 

Internal Posting Date:  04/02/2026 

​Professional  |  Permanent  |  Full-/ Part-time  |  Hybrid​

Our people in Manufacturing & Global Operations share two priorities: getting things done and making things better. If you’re a dynamic person with a positive mindset, you’ll fit in well here. It’s an international team with a powerful spirit of collaboration. Together, we make sure our products meet the highest standards of quality by constantly searching for ways to improve at every stage of our value chain – from the raw materials we buy through to the logistics network that brings our medicines to patients. Join our team and help us make an even bigger contribution to Grünenthal’s future.

What the job looks like
Every day you will enjoy different challenges such as:

• As BPO (Business Process Owner), continuously improving processes, tools, ways of working, and systems; ensuring these are fully and consistently utilized in line with defined guidelines to achieve desired outcomes for owned processes.
• Creating, implementing, and continuously updating the process maturity roadmap for each owned business process.
• Developing, training, and coordinating the BPE network to support continuous improvement initiatives, tool adoption, change management, and best-practice sharing; ensuring the availability of required resources (toolkits, processes, RACI, training, systems) to enable proper execution of business processes.
• Working cross-functionally with impacted areas (e.g., GIT, GO-Dev, Compliance) to identify requirements and design aligned processes accordingly.
• Identifying potential issues and alternative solutions, and elevating digitalization ideas by exploring, evaluating, and prioritizing digital opportunities based on user needs, business context, technical feasibility, and other relevant criteria.
• Leading the enhancement and optimization of procurement tools to streamline processes and improve efficiency, while ensuring proper system governance in partnership with GIT.
• Continuously monitoring industry trends and external developments.
• Executing all process improvements in accordance with the Global Operations Business System (GOBS) framework.

What you'll bring to the table
To make the most of this role and truly thrive, you should have:

• Degree – preferably in business or engineering.
• Relevant practical experience, ideally with at least 3 years as procurement process excellence manager in a state-of-the-art procurement organization.
• Lean Six Sigma Green Belt certification recommended.
• Fluent business English skills (oral and written); additional capabilities in German and/or Spanish language skills are beneficial.
• Excellent storytelling and presentation skills, problem-solving attitude, good customer-centricity, collaboration and critical thinking skills; agility, curiosity, and empathy leadership skills.
• Project management skills to lead digital transformation initiatives, technology integration, and process improvement projects.
• Strong skills in effectively managing internal and external stakeholders. Collaborate with cross-functional teams to align procurement strategies and business goals.
• Understanding of procurement technology platforms, ERP systems, e-procurement software, and digital tools.
• Change management attitude.

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"You will join a highly committed team with the ambition to make a real difference for the company. Together, we focus on creating tangible value through continuous improvement of Procurement processes and systems, with a strong collaboration mindset and real impact on how we work." Francesca Longoni, the Hiring Manager