Product Owner Omnichannel (m/w/d)

Are you an entrepreneurial thinker? Do you want to join a dynamic team with a strong sense of purpose that thrives on finding new ways to tackle challenges? Then our Commercial, Marketing & Sales team is the right place for you: whether you’re passionate about Marketing, Medical Affairs, Market Access, Commercial Excellence or Sales. We analyse the market to find out exactly what patients need, and then we provide pain treatments that improve their lives – while creating value for Grünenthal. We strive to make progress towards our vision of a world free of pain – every single day, one patient at a time. We’d love you to help us make a powerful impact on the lives of people living with pain around the globe.

What the gob looks like:

 Each day you´ll enjoy a variety of tasks such as:

• Ensure Marketing strategies and tactics are transformed in delivered campaigns in systems
• Business consultancy, be part of xtfl. Asset teams, challenge, enable and provide best practice
• Technical consulting, securing operation and further development of our digital tactics
• Responsibility for the timely creation of components within the scope of omnichannel campaigns (e.g. event landing pages, brand pages, etc.)
• Management of local suppliers (e.g. server hosting)
• Business requirements assessment, development and prioritization of user stories and transfer of business requirements into the agile framework
• Manage campaign and channel performance to deliver expected customer experience
• Program / implement campaign workflows across the customer journey into the span of marketing automation (e.g., SF Marketing Cloud) and e-delivery omnichannel operations; Manage ongoing campaigns – technical iterations based on marketing managers’ guidance, and leveraging KPI measurement by ‘performance management’ bucket)
• Day-to-day local operation of full spectrum of content omnichannel operations (ranging from local institutional website, to local HCP portal  + Grunenthal health and other GRT websites)
• Guardian of the platforms integrity and good performance, ensures partners (IT, external, etc) deliver in line with planning and budget
• Support of communication to Field Teams on existing content and Customer usage of it, to ensure synergies & good understanding of omnichannel by the Field Teams
• Manage the local part of the Global Asset Library; Enrich the local asset library with locally generated contents
• Trouble-free implementation by means of structured functional tests and transparent communication (e.g. in the works council technical committee) in the event of changes to the system landscape
• Compliance with all governance requirements (cybersecurity, dataprivacy)

What you´ll bring to the table

 To make the most of the role and truly thrive, you should have:

• IT-centric degree or equivalent experience IT development, development, marketing technology on the job
• Experience Salesforce, prefer Veeva CRM Operations, experience CMS via Veeva Vault are a plus.
• Technical understanding of data structures, interfaces, tracking and (business) analytics: experience in behavioral tracking, tracking implementation is a plus
• Experience in design and optimization of business processes
• Experienced in agile working style/experience in agile setup as Product Owner desirable are a plus
• Structured and self-organized work style as well as experience in diagnosing and solving complex problems
• Analytical approach, affinity for numbers and very good understanding of technologies and ability to translate data into insights
• Very good presentation skills adapted to the respective target group