Export Operations Manager

​Professional  |  Permanent  |  Full-time  |  On-Site​

Our people in Manufacturing & Global Operations share two priorities: getting things done and making things better. If you’re a dynamic person with a positive mindset, you’ll fit in well here. It’s an international team with a powerful spirit of collaboration. Together, we make sure our products meet the highest standards of quality by constantly searching for ways to improve at every stage of our value chain – from the raw materials we buy through to the logistics network that brings our medicines to patients. Join our team and help us make an even bigger contribution to Grünenthal’s future.

What the job looks like 
Each day you’ll enjoy a variety of challenges, such as:

• Process and track export orders, from receipt to delivery, ensuring accuracy, timely fulfillment, and quality conditions for pharmaceutical products.
• Work closely with foreign trade to properly coordinate transportation, documentation, and other logistics chain requirements defined for different products.
• Act as a main point of contact for business partners and customers in all matters related to export shipments, coordination between warehouses, and resolution of operational problems that may arise.
• Provide reports and monitor defined service KPIs, as well as respond to audits in the processes under your responsibility.
• Promote the implementation of continuous improvement initiatives, seeking operational excellence and exceptional service.
• Participate in export product integration projects.
• Adhere to policies, promoting a culture of safety, quality, and teamwork.

What you’ll bring to the table 
To make the most of this role and truly thrive, you should have:

• Logistics professional, industrial engineer, or comparable, with 5+ years of experience in the export of pharmaceutical products to Europe, the United States, and Latin America.
• Experience in warehouses with a high level of digitization or automation is desirable.
• Experience in cutting-edge logistics companies (e.g., Mercado Libre, Amazon, etc.) is desirable.
• Knowledge/certification in operational excellence tools applied to logistics (Lean Manufacturing, Six Sigma, etc.) is desirable.
• Knowledge/certification in SAP IM/WM is desirable.
• Advanced knowledge of MS Office (Excel, PowerPoint, Word & Teams).
• Experience in digitization/automation projects is desirable.

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Oscar Enrique Vergara Calquin, the Hiring Manager