O2C Credit Controller

Job Grade:  

Hiring Manager: Maria Alvarez 

Internal Posting Date:  22/04/2024 

Our Corporate Functions teams make sure everything at Grünenthal runs smoothly by bringing together people with a wide range of skills – from experts in finance, IT, HR, law and compliance through to business strategists and creative media minds. If you’re a great collaborator and a strong communicator, you’ll feel right at home here. Join our team and join forces with colleagues across our business to maximise our company’s positive impact on patients and their families.

What the job looks like:

• Perform ongoing analysis, identify issues or improvement areas related to customers and their credit settings;
• Perform root cause analysis and recommend improvement activities to safeguard against financial risk directly to business stakeholders while promoting sales growth;
• Own and drive credit management and order release process within the assigned corporate entities;
• Lead or contribute to projects and initiatives related to credit management and order release; 
• Coordinate internal resources to ensure accuracy and completeness of customer accounts; 
• Challenge the status quo and identify new opportunities;
• Ensure compliance with internal and external credit management and procedures/guidelines for the assigned corporate entities;
• Review and respond to enquiries from the business and/or customers related to credit management, taking a decision and resolve in line with the approval matrix;
• Collaborate closely with AR team to ensure actions relating to overdue payments are executed in line with customer credit directives;
• Support month-end and closing processes, ensuring compliance with company policies and procedures;
• Ability to autonomously identify, analyze and solve issues;
• Interact with respective Business Partners and/or with the relevant operating units (e.g. for clarification of complex accounting issues).

What you'll bring to the table:

• Accounting or Finance degree (or in other related fields);
• Customer facing professional experience in relevant areas is a plus;
• Knowledge in the collections process is a plus;
• Good knowledge of accounting standards;
• Very good knowledge of Microsoft Office applications and SAP FI.
• Strong analytical and critical thinking skills with a strategic mindset;
• Team player, quality and service-oriented;
• Strong analytical and negotiating skills;
• Willing to learn, collaborate and to develop new skills;
• Highly motivated and flexible;
• Availability to work in different shifts;
• Fluency in written and spoken English (mandatory); additional European languages are a plus.

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Maria Alvarez, the Hiring Manager