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IT Performance Manager

Country:  Portugal
City:  Lisbon
Department:  Corporate Functions
Job ID:  44159

Job Grade:  

Hiring Manager: Steven Waegenaer 

Internal Posting Date:  04/06/2024 


Our Corporate Functions teams make sure everything at Grünenthal runs smoothly by bringing together people with a wide range of skills – from experts in finance, IT, HR, law and compliance through to business strategists and creative media minds. If you’re a great collaborator and a strong communicator, you’ll feel right at home here. Join our team and join forces with colleagues across our business to maximise our company’s positive impact on patients and their families.


What the job looks like:

  • Drive effective allocation and alignment between 12 tower managers and product owners;
  • Build and manage effective scorecard reporting with cost transparency by service squad and chapter/tower;
  • Manage and monitor appropriate KPIs;
  • Track measures of cost optimization program;
  • Manage service recharging: service contracts, budgets, finops;
  • Establish a proactive and simple cost allocation process that includes the demonstration of the IT business value.


What you'll bring to the table:

  • A relevant degree in computer science, engineering, finance or comparable;
  • Proven experience with IT service management, cost management and budget in IT;
  • Ability to analyze data, capture coherences and report conclusions for continuous improvement; 
  • Excellent communication and stakeholder management skills;
  • Accountability;
  • Business acumen;
  • Collaboration and teamwork;
  • Global mindset;
  • Result oriented.


Steven Waegenaer, the Hiring Manager


About Grünenthal

Grünenthal is a global leader in pain management and related diseases. As a science-based, fully-integrated pharmaceutical company, we have a long track record of bringing innovative treatments and state-of-the-art technologies to patients worldwide. Our purpose is to change lives for the better – and innovation is our passion. We are focusing all of our activities and efforts on working towards our vision of a world free of pain.

Grünenthal is headquartered in Aachen, Germany, and has affiliates in 27 countries across Europe, Latin America and the US. Our products are available in approx. 100 countries. In 2023, Grünenthal employed around 4,400 people and achieved revenues of € 1.8 bn.

Your HR contact:
Sara Marques

Meet our teams
LinkedIn: Grunenthal Group
Instagram: @grunenthal

Meet our teams
Grunenthal Group

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