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Key Account Manager (KAM) - North East & North Central London and the East of England

Country:  United Kingdom
City:  Maidenhead
Department:  Commercial, Marketing & Sales
Job ID:  43163

Are you an entrepreneurial thinker? Do you want to join a dynamic team with a strong sense of purpose that thrives on finding new ways to tackle challenges? Then our Commercial, Marketing & Sales team is the right place for you: whether you’re passionate about Marketing, Medical Affairs, Market Access, Commercial Excellence or Sales. We analyse the market to find out exactly what patients need, and then we provide pain treatments that improve their lives – while creating value for Grünenthal. We strive to make progress towards our vision of a world free of pain – every single day, one patient at a time. We’d love you to help us make a powerful impact on the lives of people living with pain around the globe.


What the job looks like

  • Each day you'll enjoy a variety of challenges, such as:
  • Become trusted partners, working with HCPs and payers to review their evidence based use of pain treatments
  • Payer customer responsibilities depending on the account plan needs, which involves knowledge of Market Access environment, calls with clinical/non-clinical /payer stakeholders, feeding insights/funding changes 
  • Identify and understand the priorities and challenges of all stakeholders within our accounts, both clinical and  payer
  • Use of a blended Omnichannel approach of Grunenthal Engagement Model (GEM+) and Key Account Excellence (KAE) to ensure interactions move customers to be trusted partners
  • A Key Account Excellence approach to working your territory including account planning, stakeholder mapping & customer engagement 
  • Demonstrate detailed knowledge and understanding of pain therapy area and associated patients pathways, identifying opportunities for these patients in the health system.

What you'll bring to the table

  • To make the most of this role and truly thrive, you should have:
  • Key Account Excellence 
  • Omnichannel and virtual engagement experience  
  • In-call excellence skills  
  • Able to demonstrate a clear understanding of the healthcare system and the impact on the role / Grunenthal product portfolio
  • Proven success in achieving sales targets
  • Able to account plan with clear analytical thinking, creating tactical objectives and actions
  • Proficient in Microsoft Office tools such as PowerPoint,  Word, CRM , Excel  and GRT Compliance SOPs
  • Customer and patient focus
  • Experience from leading Cross Functional Teams
  • Reside on/very close to territory
  • Life Sciences or Business Degree (2:1 or above) or other relevant qualification
  • Pharmaceutical sales experience in both primary and secondary care 
  • APBI/LIF/LMI/ MRII  certificate or pass within 2 years (country dependent)
  • Pharma sales experience +5 years (ideally)
  • Full driving licence
  • Fluent in local language + English (proficient)

What are some of the local benefits?

  • 25 days annual leave per year (increasing by 1 day on 3, 5 and 7 years' service)
  • Competitive employer pension contributions
  • Private medical insurance cover
  • Annual flexible benefits selection


We look forward to hearing from you!

About Grünenthal

Grünenthal is a global leader in pain management and related diseases. As a science-based, privately-owned pharmaceutical company, we have a long track record of bringing innovative treatments and state-of-the-art technologies to patients worldwide. Our purpose is to change lives for the better – and innovation is our passion. We are focussing all of our activities and efforts on working towards our vision of a world free of pain.

Grünenthal is headquartered in Aachen, Germany, and has affiliates in 28 countries across Europe, Latin America and the US. Our products are available in more than 100 countries. In 2021, Grünenthal employed around 4,500 people and achieved sales of € 1.5 bn.

Your HR contact:
Lucy Atherton-Gumb

Meet our teams
LinkedIn: Grunenthal Group
Instagram: @grunenthal

Meet our teams
Grunenthal Group

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