Service Management Specialist

Country:  Portugal
City:  Lisbon
Department:  Corporate Functions
Job ID:  34952


If you’re passionate about changing lives for the better, this is the opportunity you’ve been waiting for. In Research & Development, we’re continuously exploring innovative new treatment options to make a stronger, more positive impact on the lives of the patients we serve. You’ll work with talented colleagues in a state-of-the-art Research & Development environment, developing innovative medicines that change the live of patients for the better and help us make progress towards our vision of a world free of pain. Join us today, and discover the difference you can make.


What the job looks like:

  • Internal Control System (ICS):

           - Support in the definition of controls and follow up on execution;
           - Perform monthly reports on control results;
           - Support on risk identification and assessment;
           - Support on the definition and follow up on remediation action plans; 

  • Support on the follow-up of the remediation actions proposed by the internal auditors;
  • Support on the definition and update of the service level agreements;
  • Support controlling and transfer pricing group teams in the definition of the charging method to
  • other group companies;
  • Participation on projects related to the area;
  • Online banking platform management (creation of users, banks or bank accounts, group entities, intercompany accounts) and reporting.


What you'll bring to the table:

  • University degree (Audit, Finance, Economics or similar);
  • Professional experience in similar activities 2+ years;
  • Experience in Internal Control in Financial Institutions (e.g. Banks) or publicly traded companies (compliant with SOX);
  • COSO framework knowledge;
  • Project Management experience;
  • Experience in SSC environments;
  • Excellent English;
  • Good knowledge of PC applications (Word, Excel, PowerPoint);
  • Strong analytical skillS;
  • Strong communication skills;
  • Team player;
  • Quality- and service-oriented;
  • Highly motivated and flexible.





Carin Santos, the Hiring Manager


About Grünenthal

Grünenthal is a global leader in pain management and related diseases. As a science-based, privately-owned pharmaceutical company, we have a long track record of bringing innovative treatments and state-of-the-art technologies to patients worldwide. Our purpose is to change lives for the better – and innovation is our passion. We are focussing all of our activities and efforts on working towards our vision of a world free of pain.

Grünenthal is headquartered in Aachen, Germany, and has affiliates in 28 countries across Europe, Latin America and the US. Our products are available in more than 100 countries. In 2021, Grünenthal employed around 4,500 people and achieved sales of € 1.5 bn.

Your HR contact:
Sara Marques

Meet our teams
LinkedIn: Grunenthal Group
Instagram: @grunenthal

Meet our teams
Grunenthal Group